Safe and Informed Betting

111bet Responsible Gaming Guide

Betting is a form of entertainment — not a source of income. 111bet believes every player should understand their own limits, make informed decisions, and be able to seek help when needed.

21+ For players aged 21 and above only
Our Position

Keep the Game Enjoyable

At 111bet, we want every member to enjoy betting in a safe and healthy environment. Betting is one form of entertainment — when it starts to be seen as a solution to daily stress or financial problems, that is when trouble begins. That is why we provide members with a range of control tools and information so they can make their own decisions.

Our Terms and Conditions make clear that 111bet does not allow any minor to open an account or place bets. Age is confirmed during all account verifications, and no account belonging to someone under 21 is kept active.

Remember: If you ever feel that betting is having a negative impact on your life or relationships, do not wait — contact 111bet's 24/7 live chat or email support. Asking for help is not a sign of weakness; it is a sign of awareness.

Many players have been betting responsibly for years. The key to their success is sticking to a set budget, not chasing losses, and not letting betting replace time with family. You can find more answers about responsible gaming in our FAQ section.

You Are in Control

Set Your Own Limits

111bet provides several tools that let you manage your account activity at any time.

Deposit Limits

Set a daily, weekly, or monthly cap on deposits. No deposits beyond the set limit will be possible.

Session Time Limits

Set a time limit for continuous play. When the time is up, you will automatically receive a break notification.

Self-Exclusion

You can close your account for a set period or permanently. During this time, logging in or placing bets will not be possible.

Activity History

View all your bets and deposit history. Having a clear picture of how much you have spent makes it easier to make informed decisions.

Taking a Break

Take a break from betting for a set number of days. During this time, placing bets or making new deposits from the account will not be possible.

Direct Support

Connect with 24/7 live chat to set up any tool or get help with your account. Support is available in Bengali.

Ask Yourself

Is Betting Becoming a Problem?

Answer the following questions honestly. If you answer "yes" to more than one, taking a break or seeking help is the sensible choice.

  • Have you spent more than your set betting budget and later felt regret?
  • Do you keep placing bets to try to recover money you have lost?
  • Have family or friends expressed concern about your betting?
  • Do you hide your betting or downplay the amount you spend?
  • Do you feel uneasy or irritable when you try to stop betting?
  • Have you neglected work, studies, or family responsibilities to bet?
  • Have you bet with borrowed money or gone into debt to bet?
Stay Alert

Warning Signs of Problem Betting

Financial Pressure

Running short of money at the end of the month, struggling to pay bills, or accumulating debt because of betting.

Strained Relationships

Growing distance from family and friends, lying, or hiding your betting.

Loss of Control

Being unable to stop even when you want to, or repeatedly telling yourself "this is the last time" — but going back again and again.

Get Support

Where to Find Help

If you are struggling, do not face it alone — talk to family, a trusted friend, or a professional counsellor.

111bet Live Chat

Bengali live chat support is available 24 hours a day, 7 days a week. Requests for self-exclusion or limit setting can be made directly here.

Email Support

Write a description of your issue and send it by email. Our support team responds promptly in both Bengali and English.

Family and Trusted Ones

Talk openly with the people close to you. Support from family is the greatest strength on the path to recovery.

Professional Counselling

Seek help from a mental health specialist or addiction counsellor. This service is available in Bangladesh at various government and private organisations.

111bet Support Email: [email protected] — no matter how big or small the issue, we are ready to listen.
111bet's Commitment

Building a Safe Environment

At 111bet, protecting minors is our highest priority. Our account verification process ensures that only people aged 21 and above can remain active on the platform. If there is any suspicion that an account is being used by a minor, it is immediately suspended for investigation.

Under our Privacy Policy, members' betting activity is monitored — for safety purposes only, not for promotional purposes. If any unusual pattern is detected, our team proactively notifies the member.

111bet believes that responsible betting is not the member's responsibility alone — it is a shared responsibility between the platform and its members. That is why we continuously provide awareness information, offer options to set limits, and maintain prompt support for anyone in difficulty. Our goal is to ensure a long-term, healthy, and enjoyable betting experience.

111bet is committed to always standing by its members to ensure that betting never has a negative impact on family life, work, or mental health.

Frequently Asked Questions

Questions and Answers on Responsible Gaming

You can enable self-exclusion directly from your account settings, or send a request via 24/7 live chat or email. Once activated, it cannot be cancelled before the set period ends — this is intentional.

Lowering a limit takes effect immediately. Increasing a limit will only take effect after a set waiting period — this helps prevent impulsive decisions.

Yes. Your balance remains completely safe during a break or self-exclusion period. Once the break ends, you can withdraw as normal. Contact support if you have any questions.

Talk to them directly and with empathy. If possible, encourage them to see a professional counsellor. You can also contact 111bet support yourself to ask for guidance.

No. 111bet strictly enforces the 21+ age requirement. Age verification documents are requested during account verification. If any account is found to belong to a minor, it is permanently closed.

Mental health specialists and addiction counsellors are available in Bangladesh at government hospitals, district mental health centres, and various private organisations. You can start by getting a referral from a family doctor or local healthcare centre.