111bet FAQ — Questions on Deposits, KYC and Casino Games
From opening an account at 111bet to making deposits, identity verification, responsible gaming and live casino games — here you will find detailed answers to all the questions that commonly come up. Find your question from the sections below.
Topic-based Table of Contents
Deposit Questions
111bet itself does not charge any extra fee on deposits. However, your mobile banking service (such as bKash or Nagad) may apply a small charge according to their own transaction policy. Before making a deposit, check the latest charges in your payment app. All current deposit options are shown on the 111bet cashier page.
The minimum deposit amount at 111bet is ৳100 across all payment methods. Whether you deposit via bKash, Nagad, Rocket or bank transfer, this limit applies. After 111bet Login, go to the cashier section to make a deposit easily.
Log in to your account, go to the deposit section and select Nagad. Send the payment to the designated Nagad number and submit the transaction ID. After successful verification, the balance is usually added quickly. The minimum deposit is ৳100. For any deposit issues, get help via 24/7 live chat.
111bet currently accepts deposits through four payment methods:
- bKash — Bangladesh's most widely used mobile banking
- Nagad — the postal department's digital payment service
- Rocket — Dutch-Bangla Bank's mobile wallet
- Bank Transfer — major Bangladeshi banks including Dutch-Bangla, BRAC and Islami Bank
Cryptocurrency and other international payment methods are not supported at this time.
The minimum withdrawal amount at 111bet is ৳500. Withdrawals can be made via bKash, Nagad, Rocket or bank transfer. Money typically reaches your mobile wallet or bank within 5 to 30 minutes. KYC verification must be completed on your account before requesting a withdrawal.
Yes. 111bet offers a 120% bonus on the first deposit, up to ৳15,000. For example, if you deposit ৳1,000, a bonus of ৳1,200 will be added and your total balance will be ৳2,200. Before withdrawing the bonus amount, you must wager 20 times the bonus (i.e. ৳1,200 × 20 = ৳24,000). For full details on the bonus and conditions, see the Terms and Conditions.
Responsible Gaming
Yes, 111bet offers both a cooling-off (temporary break) and self-exclusion option. If you feel you need a break for a period of time, let the support team know and they can temporarily deactivate your account for a set duration. Permanent self-exclusion is also available. See the Responsible Gaming page for more details.
No. 111bet is strictly for players aged 21 and above. Age is checked during account registration and confirmed through ID verification in the KYC process. If an account is suspected to belong to a minor, it may be reviewed at any time.
If you feel your gambling habit is getting out of control, seek help without delay. 111bet's 24/7 support team can communicate in Bengali and can assist with self-exclusion or setting account limits. You should also consider informing a family member and seeking advice from a professional counsellor.
Yes, 111bet offers the option to set deposit limits. You can set a daily or weekly deposit limit to help manage your own budget. Contact the support team to use this feature. For the full responsible gaming guide, visit our Responsible Gaming section.
Some common warning signs are: repeatedly placing bets to try to recover lost money, spending more than your budget, reducing time with loved ones to gamble, and being unable to stop playing. If you notice these signs, contact 111bet support immediately and ask about self-exclusion.
Identity Verification (KYC)
111bet generally accepts the following documents:
- National ID Card (NID) — the most common and reliable option
- Valid passport
- Driving licence (government-issued)
Make sure the document photo is clear, readable and not expired. The name and date of birth must match the details on your account.
KYC verification is usually requested at the time of the first withdrawal. However, 111bet may request account verification at any time for security purposes — for example, in the case of unusual transactions or discrepancies in account information. Completing verification promptly avoids any delays with withdrawals.
The main purposes of identity verification are to prevent account fraud and unauthorised use, to ensure minors (under 21) are blocked from access, and to prevent money laundering. It is also important for the security of your account and the funds you have deposited.
If verification is rejected, a notification with the reason is usually sent. Common reasons include blurry photos, expired documents or a name mismatch. Fix the issue and resubmit new documents. If you have any problems, get help in Bengali via 111bet's 24/7 live chat or email support.
Yes. 111bet uses SSL encryption to keep all information secure. Documents you submit are used only for account verification and are not shared with third parties. For details on the data storage policy, read our Privacy Policy.
Casino and Table Games
Roulette has a spinning wheel with numbered slots from 0 to 36. Players bet on which number or colour the ball will land on. Betting directly on a single number gives the highest payout (35:1), while betting on red/black or odd/even gives lower payouts but better odds. You will find roulette tables from Evolution and Pragmatic Play Live in the 111bet live casino.
Yes, the 111bet live casino can be played directly from a mobile browser. It works on both Android and iOS. You can also enjoy the live casino, Baccarat, roulette and live slots more conveniently through the 111bet App. The app is available through official channels.
Baccarat has three betting options: Player, Banker and Tie. The goal is to get a point total as close to 9 as possible. 10s and face cards count as zero. Both Player and Banker pay 1:1 (a 5% commission is usually deducted on a Banker win), while Tie pays more but has lower odds. The 111bet Casino section has multiple live Baccarat tables.
Yes. Teen Patti is a popular South Asian card game where three cards are dealt and players try to make the best hand — similar to poker but simpler. In Andar Bahar, one card is revealed and players bet on whether the next matching card will appear on the Andar (left) or Bahar (right) side. You will find these games in the JILI Games section.
In a live casino, a real dealer runs the game from a studio in real time and you play via video streaming — the experience is much like a real casino. In a virtual casino, the games are software-based and rely on an RNG (Random Number Generator), and can be played at any time at any pace. Both types of games are available at 111bet Virtual Casino.
RTP stands for Return to Player — the theoretical percentage of total bets a game returns to players over the long term. For example, Gates of Olympus at a maximum RTP of 96.50% means that for every ৳100 wagered, an average return of ৳96.50 is expected over the long term. However, this is not a guarantee for any individual session. To find high-RTP slots, check 111bet's slots section.
Contact the support team directly
If you don't find the answer to your question in the FAQ section above, 111bet's support team is always ready to help. We assist in both Bengali and English.
24/7 Live Chat
After logging into the site, click the chat button in the bottom-right corner of any page. Get instant help in Bengali — any time of day, any day of the week.
Email Support
For detailed questions or to send documents, contact us by email: [email protected] — you can write in Bengali or English.
Response Time
Live chat is usually answered within a few minutes. Email may take a little longer, but we respond to every message.